Housekeeping Lead

Company:

Sun Mountain Lodge

Job Description:

Job Overview:

We are seeking a seasoned Housekeeper who will play a dual role in maintaining the cleanliness and order of our guest rooms and public areas while also stepping in as an Acting Supervisor in the absence of the Housekeeping Manager. The ideal candidate will possess a strong eye for detail, excellent organizational skills, and the ability to lead a team to ensure the highest level of cleanliness and guest satisfaction at Sun Mountain Lodge.

Key Responsibilities:

Housekeeping Duties:

Clean guest rooms, cabins, and common areas to the highest standards, including dusting, vacuuming, mopping, changing linens, and sanitizing bathrooms.
Restock room supplies such as toiletries, towels, and refreshments.
Inspect rooms for cleanliness and maintenance issues, reporting any necessary repairs or replacements.
Maintain cleanliness of hallways, elevators, and other public areas.
Adhere to Sun Mountain Lodge’s policies and standards for sanitation and safety.
Supervisory Duties (Acting in the Absence of the Housekeeping Manager):

Lead and supervise the housekeeping team, ensuring efficient and effective completion of daily tasks.
Coordinate daily housekeeping schedules and assignments.
Conduct room inspections and ensure that quality standards are consistently met.
Train and mentor new housekeeping staff, providing guidance and support.
Address guest complaints or requests promptly and professionally.
Liaise with other departments to ensure seamless communication and service delivery.
Assist in inventory management and ordering of supplies.
Handle administrative tasks such as staff scheduling and reporting when required.

Contact:

Amanda Banks

eMail

Phone: (509) 996-4747

Website:

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